Privacy Policy

1. Introduction

At useStacks, we value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our Service. By using our platform, you consent to the practices described in this policy.

2. Information We Collect

• Account Information: Name, email address, and password
• Usage Data: Interactions with features, preferences, and session data
• Device Information: Browser type, IP address, and operating system
• Subscription and Payment Data: Handled securely by Paddle.com Market Limited
• Support Queries: Communications sent to our support team

3. How We Use Your Information

• To provide and improve the Service
• To personalize your experience
• To respond to support requests
• To manage billing and subscriptions
• To analyze usage and improve performance
• To comply with legal obligations

4. Data Storage and Security

• Notes and chat history are encrypted and stored securely
• PDF files are processed locally and never uploaded to our servers
• Access to your data is restricted to authorized personnel only
• We implement safeguards to protect your data from unauthorized access

5. Sharing of Information

• We do not sell or rent your personal information
• We may share information with third-party service providers (e.g., Paddle for payments)
• We may disclose data if required by law or to protect our rights

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, understand user behavior, and improve our services. You can control cookies through your browser settings.

7. Data Retention

We retain your personal data as long as necessary to provide our services or as required by law. Upon account termination, certain data may be kept for legal and operational reasons.

8. Your Rights

• You may access, update, or delete your information through your account
• You may request data export or restriction of processing
• EU users have additional rights under the GDPR

9. Children's Privacy

useStacks is not intended for individuals under the age of 18. We do not knowingly collect data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be communicated through email or in-app notifications. Your continued use of the Service constitutes acceptance of the updated policy.

11. Contact Information

For questions about this policy or your data rights, contact us at:
Email: sikaongawankunda@gmail.com
Subject: Privacy Policy Inquiry